If you find yourself stuck on the checkout page, unable to progress to completing your order, there are a few things that you may have missed that are holding you up. Please try the below steps before contacting us.
- Make sure all fields that have an asterisk (*) are completed.
- Ensure that the Postcode is correct for the Suburb you have selected, and that a State is selected from the dropdown menu.
- Please make sure that a 'Shipping Method' is selected.
- If you have previously ordered from April & Oak, you may be required to log in to your account.
If you have attempted all of these steps with no success, please don't hesitate to contact us on 1300 793 271 or on email at firstname.lastname@example.org.